Emails from the Club end up in my spam/junk folder
This may be an issue with your ISP, but it is more likely your email client that is re-directing the mail. Here are some thing you can try to fix the problem (varies with email client and version of that email client).
Add our email address “email@example.com” to your contact list. This is usually the quickest way to tell the email client to treat mail as not spam.
Check whether your email client has a “Not Spam” button. If it does, highlight our mail and click the button. You may have to do this several times as the email client “learns” that our emails are not to be treated as spam.
Use “Drag and Drop” to drag our email from the spam folder to your inbox. You may have to do this several times as the email client “learns” that our emails are not to be treated as spam.
Your email client may have an option to create a “whitelist” (probably under “preferences” or “options” in the menu. Add our email address to the whitelist.
Create a custom filter to insure that our emails are never sent to the spam folder. This is the most complex solution, and the method varies greatly between email clients. Try the other solutions first.
If none of the above solutions works, the problem may be with your ISP, and you will have to contact them. If they have an on line forum, try asking for help there; someone else has probably had this problem before.
What if I am not receiving club emails?
There can be several reasons:
We use the last email address you gave us on your membership application or renewal form (make certain your email address is legible). We are not infallible, so typo errors do sometimes occur. If you are not receiving emails, the first thing you should do is contact the Secretary. Call 803-642-7062 or send an email to firstname.lastname@example.org.
Unfortunately, some email providers block bulk emails (sometimes all bulk email, sometimes just those from certain servers). We use shared hosting so occasionally a spammer will use the same server we do causing the server and inadvertently us to be blacklisted by your provider. When you contact the Secretary, he can usually tell you if this is case. If this happens, You need to contact your email provider and get them to correct the problem.
Your email client may be set up in such a way that it considers our emails as spam. It may either re-direct them to a “spam” folder or delete them depending on the settings. You need to change the settings. Some email clients offer a “whitelist” feature which will enable you to identify our emails as not spam.
If I forget my keycard, can I use the combination on my membership card to open the gate?
No. The combination on the membership card is intended only for use when the electronic gate has failed and is inoperative. If you forget your keycard, you must go home and get it.
If for some reason your card does not work, call the club secretary at (803) 642-7062. If you have a vaild reason for getting in to (or out of) the range without a keycard, you will be given a temporary combination and/or instructions to allow you to open the gate.
How do I renew my membership?
The club sends out renewal notices to current members in early November. Most are sent by email, but if you do not have an email address, it will be mailed to you. If you do not receive a renewal notice by mid-November, contact the Secretary at 803-642-7062 or email@example.com. Timely renewal is your responsibility, not the Club’s.
Your signed Renewal Form and dues payment are due before January 1. If your renewal is not received by January 1, your range access will be suspended. Submit your renewal before February 1, and your privileges will be restored. If your renewal is not received by February 1, your membership will be terminated, and you will have to re-apply as a new member. Renewals are not accepted before November 1 or after January 31.